Frequently Asked Questions
Everything you need to know about your daily brew.
How long does shipping take for fresh coffee beans?
We prioritize freshness. Orders are typically processed within 24 hours of roasting and delivered within 2-4 business days depending on your location.
Can I order my coffee beans pre-ground?
Yes, you can select your preferred grind size (from espresso to French press) on the product page, though we recommend whole beans for maximum flavor longevity.
What is your return policy for food items?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or equipment, please contact us within 14 days.
Are your coffee beans ethically sourced?
Absolutely. We partner with roasters who prioritize direct trade and fair pay for farmers, ensuring sustainable practices across the entire supply chain.
How should I store my coffee to keep it fresh?
We recommend storing your beans in a cool, dark place inside an airtight container. Avoid the fridge or freezer, as moisture can compromise the flavor profile.
Do you offer international shipping?
Currently, we ship to most major regions. Shipping costs and delivery times are calculated at checkout based on the destination and package weight.